Saturday, December 11, 2010


having some piece of bragging rights, i'm so happy to be in the top 12 of the pharmacy sophomores. though, pressure is at my back, i'm still enjoying it, i take them as privileges and challenges. so, after 2 weeks of internship training before entering the 4 walls of Watsons Pharmacy, finally, i'm now an official intern of Watsons. way back in our orientation, we were trained at SM training room, where you can see SM employees relaxing, chilling, brushing their teeth, eating at employees' canteen and doing nothing at their very stylish lounge. Watsons coordinator talked about Watsons-SM tandem, Henry Sy and some business pioneers. the orientation made me so "wow, grabe and Watsons, pwede mag back-out?". 'coz, Watsons is just so big company, when i mean big, it's literally the largest retail pharmacy in the world, not just in pharmacy, but also, they have wine industries, shipping, telecom and etc.

i am so lucky to be an intern in Watsons, we have set of schedules of what to do unlike the interns of some pharmacies which don't have that "direction".

day 1: product familiarization, which made my middle finger sore, like rotting in hell. i've listed 500+ drugs, 900+ indications, 1000+ dosages and photocopied 450+ drugs, plus their indications and dosages.
day 2: end of product familiarization. we were asked to bag and staple with receipts of the items the customers bought. which made me forgot the time to log out. overtime? maybe, we've extended at least 20 mins, i enjoyed too much.
day 3: picking items and reading and filling prescriptions, cashiering, talking and counseling to patients, bagging items and answered a 100 item exam, i got 80/100.d
day 4: the same with day 3, plus taking orders using their computers, scanning barcodes and more customers served! and more prescription reading! AND MORE CONVERSATION WITH KOREAN, GERMAN, AMERICAN PATIENTS! that's very cool, awesome, right? plus, libreng yellow cab ni sir JM!

though it's very tiring to stand there, (yes, no seating! we don't have chairs, seat at floor if you dare) all this tiredness are just diminishing every time you think of serving the customers with smiles (kahit plastic kasi pagod), i always think of, "i'm so helpful to these people, because i help them to be well and healthy". again, i always think of optimum health outcome to the customers. i've counseled, like, "ma'am, use this before bedtime, ma'am this is for your child" and many more. you see, once you give a drug to be taken by your customer, gives a different feeling for you. a feeling that you will change his system, not his life, but his systemic and hepatic circulation which i think, could still change his life forever. what i want to express right now is like unexplainable, i'm just so happy to serve them. especially talking to them.

good morning ma'am, anu po order niyo ma'am? decolgen po? non drowse or forte ma'am? tag _php po. ilan po? anu pa po? celecoxib ma'am? 500 mg po? ok ma'am. _php po lahat ma'am. ulitin ko po ma'am ha, decolgen, isa at celecoxib 2. ok na po ma'am?

change niyo po, thank u ma'am.

i really like having this conversation to my customers. yes we care!

ps. no editing time to this post. sorry for the "grammar". lol

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